
客服
应用内的上手副驾
多数流失发生在头十分钟。一个知道用户卡在哪的智能体,比任何气泡引导都更能救激活。
把用户已完成的步骤和当前所在的界面喂给智能体,让它建议唯一的下一个动作,并给它一个真能执行那个动作的工具。
零件
- 记录用户进度的事件表
- 感知上下文的系统提示词
- 带批准的动作工具
- 激活指标视图
怎么赚钱
这是一个能卖进任何现成 SaaS 的增值项,而且激活提升好衡量、好开票。
搭建耗时
一个周末
Build an in-app onboarding copilot. Context: pass the current route, the list of completed setup steps and the last three user events into the system prompt on every call. Behaviour: always propose exactly one next action, explain in one sentence why it matters, and offer to do it. Never list five options. Tools: create_project, invite_teammate, connect_data_source. Mark every tool as needing approval, and show the approval card inline in the chat. UI: a slide-over panel available from every page, a progress checklist at the top, and an admin view showing where users get stuck most often.
#activation#saas#copilot